Shipping and Delivery Policy

1. Introduction

HR Trading Company arranges shipping for orders based on the delivery location, product type, and customer requirements. Specific shipping arrangements will be confirmed during the quotation and order process.

2. Domestic Shipping (India)

We arrange shipping to locations within India. Shipping methods and costs depend on the order size, weight, and destination. Processing generally takes 2–5 business days after order confirmation. Dispatch generally occurs within 5–7 business days after payment and order confirmation. Actual timing depends on product availability and destination.

3. International Shipping

International shipping is available for eligible products and destinations. Dispatch generally occurs within 10–15 business days after payment confirmation and completion of required documentation. Actual delivery depends on destination, carrier, customs, product type, and applicable regulations. Customs duties, import taxes, clearance fees, and import permissions are the buyers responsibility unless agreed otherwise in writing.

4. Delivery Timelines

Delivery timelines depend on product availability, order processing time, and the shipping method selected. Specific timelines will be communicated during the order confirmation process. Timelines provided are estimates and not guaranteed. Factors including weather, customs clearance, carrier delays, and unforeseen circumstances may affect delivery.

5. Shipping Costs

Shipping costs are calculated based on order weight, dimensions, destination, and shipping method. These costs will be communicated in the quotation or invoice.

6. Damage and Loss

Claims for damage or loss during transit must be reported within the claim period specified in the order documentation. Supporting evidence including photographs may be required for damage claims.

7. Contact

For shipping enquiries, contact us:

Phone: +91 7665 272 667

Address: Shop No. 383, Ward No. 23, Raisinghnagar, Ganganagar, Rajasthan – 335051, India

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